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FAQ

  • What is your design process?
    I like to keep the design process as seamless as possible. I want your website to feel like an extension of your business' goals and values. At the start, we will discuss overall color schemes and styles in order to come up with a mood board. I will reference this in my initial draft. Once that is complete, we will review the website together and go through rounds of revisions until you are satisfied! I believe websites should be flexible and adaptable, just like your business.
  • Can you help redesign my existing website?
    Yes! I believe all websites should be constantly updated to reflect your business' current state. Whether you want a complete revamp your site, or would simply like to offload the responsibility of website maintenance (ex. new menus, product rotations, current photos, etc.) LG Web Consultants is here to help.
  • Can you help me with content creation?
    Definitely! I am happy to write monthly blogs, optimize photos, and create graphic designs for your site.
  • Why is having a website important for my business?
    A website serves as the digital storefront of your business, providing a platform to showcase your products or services to a global audience 24/7. It establishes credibility, helps build trust with potential customers, and enhances your professional image. Additionally, a website can be a central hub for marketing efforts, allowing you to capture leads, provide customer support, and integrate with social media.
  • How can a website help me reach more customers?
    A website increases your business's visibility and accessibility. It allows customers from around the world to discover your services or products online. With proper SEO (Search Engine Optimization) strategies, your website can attract more organic traffic from search engines, which can lead to increased sales and more engaged customers.
  • What are the benefits of a professionally designed website over a do-it-yourself (DIY) website?
    Professional website design ensures that your site is not only visually appealing but also user-friendly and optimized for conversions. A professional designer can implement custom functionalities, ensure your site is mobile-responsive, and optimize it for search engines. DIY websites, while cost-effective, often lack in areas such as SEO, custom functionality, and a unique design, which can impact the overall user experience and effectiveness of your site.
  • How does a website add credibility to my business?
    A website provides a legitimate platform for your business to tell its story, showcase testimonials, and display professional affiliations or certifications. It also allows you to publish authoritative content through blogs or articles, which can establish your expertise in your field. Having a polished, informative website makes your business appear more trustworthy and reliable to prospective customers.
  • Can having a website improve my customer service?
    Yes, a website can significantly enhance your customer service by providing visitors with easy access to information such as FAQs, contact forms, and support chatbots. It allows customers to obtain assistance at their convenience, improving overall customer satisfaction. Additionally, it can reduce the load on your customer service team by automating responses to common inquiries.
  • Is a website necessary if I already have a strong social media presence?
    While social media is a powerful tool for engagement and brand visibility, having a website provides a controlled environment where you own the content and the interaction with your customers. A website also provides a more comprehensive branding experience, allowing for detailed information about your products and services, which might be limited on social media platforms.
  • How often should I update my website?
    Regular updates are crucial to keep your website relevant and secure. Content should be updated as often as needed to reflect the latest information about your products, services, and industry news. Technical updates, such as security patches and software updates, should be performed regularly to protect against vulnerabilities. A well-maintained website provides a better user experience and ranks higher in search engine results.
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